We have a 2 year limited warranty on all Elevate products. If you would like to initiate a warranty return or refund, please contact SPS Customer Service to initiate the return process at the following phone number:
Phone: 800.767.7776 Ext. 3
Weekends, Holidays, After Hours: 800.767.7776 x9 or 678.492.6372
If your product is outside of this warranty period or you believe you have encountered a unique issue, please feel free to contact our team. We're here to help you solve the issue and get back on your way to living a happy, healthy life. For further details on our warranty policy, feel free to read our extended warranty policy in Our Guarantee.