What is Elevate's Warranty Policy?

We have a 2 year limited warranty on all Elevate products. If you would like to initiate a warranty return or refund please do so through the relevant channels.

Merchandise purchased through our distribution partner SPS Co. is processed through the SPS Returns Center. Merchandise purchased directly through Elevate is processed through our Returns Portal.

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To submit a warranty or return claim through our sales distribution partner SPS Co., please do so through the customer service support line at the following phone number:

Phone: [phone] Ext. 3

Weekends, Holidays, After Hours: 800.767.7776 x9 or 678.492.6372

To submit a warranty or return claim through Elevate, please do so through the online Returns Portal. If you have further questions regarding submitting a warranty or return claim, contact Elevate customer support at the following number:

Phone: [phone]

If you have any further questions regarding Elevate’s warranty or returns policy, feel free to reach out to our team.

If your product is outside of this warranty period or you believe you have encountered a unique issue, please feel free to contact our team at [e-mail]. We're here to help you solve the issue and get back on your way to living a happy, healthy life. For further details on our warranty policy, feel free to read our extended warranty policy in Our Guarantee.