I made a mistake in trimming when fitting my patient to their brace, can I get a replacement?

Accidents happen! If your brace falls under our two year warranty policy we are happy to offer you a replacement.

If you purchased the device through SPS Co. please reach out to SPS directly at https://www.spsco.com/contact-us to request a warranty replacement. If you purchased the device directly through Elevate, please submit your return through our online Returns Portal.

If you have any further questions you can reach out to our Customer Experience team at [e-mail] to discuss your options for a replacement.